1. Introduction

Inzata ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Services.

By accessing or using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not access or use the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information you voluntarily provide when you register for an account, sign up for communications, contact support, participate in surveys, or otherwise use our Services. This may include:

Name, email address, company name, and job title.
Phone number and billing information.
Account credentials and authentication information.

2.2 Data and Content

When you use our Services, we process the data you upload and the configurations you create, including:

Database schemas and metadata.
Data samples and datasets submitted for analysis.
Connection credentials to your external data sources.
Data models and transformations created using the platform.

2.3 Usage Information

We automatically collect certain technical and usage information, including device information, IP address, browser type, pages visited, features used, and actions taken within the application. This information is used to operate, improve, and secure the Services.

3. How We Use Your Information

Provide, operate, maintain, and improve the Services.
Process transactions and manage your account.
Send technical notices, updates, security alerts, and support messages.
Understand how you use the Services in order to enhance the user experience.
Detect, investigate, and prevent fraudulent or unauthorized activity.
Comply with applicable legal obligations.

4. Data Processing and AI Models

We do not use your data to train our AI models without your explicit written consent.
Data models created through the Services are specific to your account and data.
We implement technical safeguards to protect the confidentiality of your data during processing.
You maintain ownership of your data and the models generated from it.

For full details on how Inzata processes personal data on your behalf, please refer to the Inzata Data Processing Addendum.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Third-party vendors who perform services on our behalf, such as cloud infrastructure, payment processing, and customer support. These providers are contractually bound to protect your data.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: Where required by law, valid legal process, or requests from public authorities.
With Your Consent: When you have explicitly agreed to a specific disclosure.

6. Data Security

Inzata implements commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. For full details, see the Security Policy.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to applicable legal retention obligations.
Portability: Request a machine-readable copy of your personal data.
Restriction: Request that we limit how we use your personal information.
Objection: Object to certain types of processing, including direct marketing.
Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within the timeframes required by applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide the Services, resolve disputes, and comply with legal obligations. When personal information is no longer required, we delete or anonymize it in accordance with our data retention schedules.

9. International Data Transfers

Inzata is headquartered in the United States. Your information may be transferred to and processed in the United States or other countries where data protection laws may differ from those in your jurisdiction. Where such transfers involve data from the European Economic Area or United Kingdom, Inzata implements appropriate safeguards, including Standard Contractual Clauses, as described in the Data Processing Addendum.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within the platform. For full details, see the Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or applicable law. We will notify you of material changes by updating the "Effective Date" at the top of this Policy and, where appropriate, by email or in-product notification. Continued use of the Services after any update constitutes your acceptance of the revised Policy.

12. Contact Us

Company: QEngine LLC, dba INZATA

Address: PO Box 90762, Lakeland, FL 33804-0762

Email: [email protected]

Web: www.inzata.com | www.inzata.ai